- The passport loser will contact the consulate-general to obtain a pass, a travel permit or a new passport.
- The consulate-general will send a note announcing the cancellation of the lost passport and requesting Vietnamese authorities to issue an exit visa for the loser.
- The HCM City Department of Foreign Affairs will forward the note to the Ministry of Public Security’s Immigration Control Department announcing the cancellation of the lost passport, and request the issue of an exit visa for the loser.
- The loser will submit an application (including the note of the consulate-general, the request of the Department of Foreign Affairs, the claim of loss of passport certified by the local police and the travel permit) to the Immigration Control Department, attached with a declaration as per form stipulated by the Ministry of Public Security.
- The Immigration Control Department will consider the application.
- In case there is no representative consular agency in HCM City, the loser must apply for a pass or a passport at the embassy in Hanoi. If there is no diplomatic agency of his/her country in Vietnam, the loser must contact the diplomatic agency of his/her country in a third country to apply for the above papers.