Hi Thu Ha,
I just got back to work this morning and received your email.
There was no problem with the flight change. Mango Bay seemed to know about it or perhaps you had called them.
I would like to write a review of the trip, your company, and the guide. I want to express how fantastic the trip was, how wonderful you have been and the detailed work you put in and the excellent guide we had.
Can you please tell me where you would like me to send any reviews.
I would also like your manager to know how happy we were and that the group wish to thank you so much for the attention and service you gave us.
Thanks to you and your company we all wish to return to Vietnam again and I will recommend you and Asia View Travel to everyone.
I was away for 6 weeks in Thailand, Laos, Vietnam, Indonesia and Singapore. The highlight of the trip was the week in Vietnam. It is a pity I did not plan for longer there.
Please let me know where I can post my praise.
Chris – New Zeand
Hello Tu Quyen,
Just wanted to send you an email to let you know that we had a wonderful trip
We very much enjoyed our stay in Vietnam and Cambodia and our guides were good, especially the guides we had in Hanoi, Saigon and Phnom Penh!
Just wanted to let you know that even with the issues we had with our luggage and the weather, we had a wonderful time
Jasmine McCarty – Australia
Hi Asia View Travel,
Thanks for organizing such a perfect trip. We were absolutely pleased with all the arrangements (guides, cars and food). The service on the junk was also very good and the food there was excellent. We loved Halong Bay, Hoi An, Hue and the Mekong Delta.
You'd mentioned that -- "We just get the promotion from Hoian hotel 4* and would like to upgrade your hotel in Hoian from Van loi 3* to Hoian 4*". We still stayed at Van Loi. Was there a change? The Van Loi hotel was also good, so no complaints.
I will definitely contact you if I plan to go to Vietnam again or go to Cambodia and/or Laos.
Vishal Arora – India
Hi Tu Quyen,
It was very nice to meet you in Hanoi & be able to thank you personally for all the wonderful work you did in organising our trip.
We had a fantastic time and were very happy with the accommodation, food and effort put into making our trip comfortable & enjoyable. Please thank our fabulous guides – Truong in Hanoi, Hahn in Hue and Minh in Ho Chi Minh City. Each one of them was informative and friendly – making us feel very welcome and special.
We will recommend your company to anyone planning a trip to Vietnam.
I hope to visit Vietnam again myself sometime in the near future. Hope you have a wonderful Tet & best wishes to you & your family for the New Year.
Nicki, Shari & Billy – Australia
I write to thank you on behalf of my party for an outstanding trip to Vietnam and Cambodia. From the moment we set foot in Hanoi to our departure from Phnom Penh everything went exactly to plan and was to the highest standard. The travel arrangements went like clockwork. The flights, transfers, pick-ups etc were all efficient and punctual and meant that no time was wasted on any part of the journey. The hotels were of an excellent standard with service to match. Our five guides were extremely knowledgeable, informative, helpful and friendly. The dining arrangements were very good, allowing us to experience a wide selection of Vietnamese and Cambodian food in local restaurants. Our programme was full to overflowing but, as we were an individual tour, always flexible enough to meet our demands. The sights we visited were both interesting and spectacular, and our guides knew how to get the best from them.
Finally, to yourself. I have travelled widely throughout the world but have never had such an excellent tour organiser as you. Your ability to build a programme which was tailored to our wishes; you overall efficiency; the speed of your responses to my emails, and your friendly. personal way of working all made this trip by far the easiest to organise.
I will have no hesitation in recommending your company to friends.
I wish you and your family every success and very best wishes for the future.
Mr Christopher Dean - England, United Kingdom
Dear Mrs. Tu Quyen,
We are now back in New Zealand after a great holiday in Vietnam and Cambodia and a lot of it is thanks to you and your staff. 1st to 23rd May Your choices of hotels and the time we spent in each place was excellent, especially in Nha Trang, Hoian, Sapa, Halong Bay, and Siemreap.
A Big thank you to your choice of guides from May in Sapa, Thuc in Hanoi and a special thanks to Minh in ho Chi Min City he was a gem,even turned up to help us on his day off they were all good ambassadors to tourism in Vietnam.
We were never let down once by any one involved in our holiday.
If you ever have the need to use this as a reference or to have a client Email us please do not hesitate to do so.
Once again thank you,
Bryan & Mollieanne Smith – New Zealand
Hi Thu Ha,
I am writing to say a big Thank You for the tour that you organized for my family. We all thoroughly enjoyed our time in Vietnam and appreciate the time and effort you put in to making it a memorable holiday. We will certainly return to Vietnam – what a fantastic country!
I will certainly recommend you and your company to my friends who are interested in visiting Vietnam.
Thank you again,
Best wishes and regards,
Claire David & Grace Dougherty – Australia
Thank you for organizing such a wonderful tour and for everything to run so smoothly. Loved Halong Bay, Mekong Delta, floating village. Accommodation was excellent, staff wonderful, food very good, drivers and guides exceptional. Would have loved to have spent more time with the local people and families to find out more about them and would have loved to go to some of the orphanage that Australians support. The only down side was too many temples,I think we had 6 in one day. Would definitely come again and will recommend your company to my friends.
Eileen – Australia
Hi Tu Quyen,
Just a quick note to thank you for meeting us on Monday, it was very nice to speak to you after all the emails. Thank you again for your assistance with the International Hospital, we had a good trip back to Melbourne and now we are home.
We had a great holiday in Vietnam and thanks for all the work you did putting it together for us and supplying us with such good guides and drivers.
We will see you again in the future,
Gill and David Scrase - Australia
Both Robin and I would like to thank you for all your conscientious assistance and organisation in preparing our itinerary for our recent trip to Vietnam.
You provided excellent and prompt service in all areas, even in times of unexpected and uncontrolled conditions.
Tour guides were: friendly, attentive, informative and professional
Tour drivers were: experienced, competent and safe
Tour meals were: appetizing, varied in Vietnamese cuisine, appealing to the eye
Hotels were: comfortable, had top class restaurants and facilities
We throughly enjoyed your country, varied minority cultures, people and the food, which has left a lasting impression on us. We will certainly share our experiences with our family and friends and suggest they include Vietnam as a “Must See” place to visit.
Our first time and overall impression of Vietnam is – A country steeped deeply with a distressing history ; of which it’s people have endured tremendous hardship; however despite this have witnessed the Vietnamese people to display inner happiness and contentment who are patient and tireless workers and immensely resilient.
We will gladly recommend and refer your high standard of service to anyone we know in Australia, who intends to visit Vietnam. We wish you all the best for the future on a personal and professional level in all that you do.
Thank – you once again.
Jean Latchem & Robin Latchem – Australia
Catherine, her mum, daughter and I had a wonderful trip through Vietnam thanks to your excellent organisation and suggestions for the trip's itinerary.
We had great guides and drivers, particularily in Hanoi, Nha Trang and Ho Chi Minh City. They were knowledgable, helpful, reliable and fun to be with. We enjoyed the friendliness of the local people, the sites, the food and the different activities.
There is only one small suggestion we would make should you offer the same itinerary to somebody else, and that is to spend half a day at least at the White Sand Doclet Resort outside Nha Trang, as it is such a beautiful beach, leave for Lak resort in the afternoon, as there would still be enough time the next morning to do the elephant ride and the dug out canoe excursion to visit the Jun and M lieng village before driving back to Buon Ma Thuot.
Also please warn anybody stopping at Lang Co Beach not to get taken in by some locals on the beach asking wether they could change some Euro coins for Euro bills. Catherine wanted to be helpful and accepted to change what she thought were 10 Euro coins of 2 Euros each, only to realise later that it was only the top coin on the pile that was a 2 Euros coin and the rest of the pile were some other coins that had exactly the same size and weight than the Euro, but weren't Euros. She wasn't wearing her glasses at the time and didn't realise she was being cheated!!
Anyway, we hope very much to be visiting Vietnam again at some stage in the future and will no doubt have you organise the next trip too :-)
Ursula, Catherine, Josephine and Emily – Australia
Dear Mrs. Thu Ha,
Time flying fast, we have already returned from Vietnam for more than a week. We hereby thank you for your perfect arrangement and kind concern during our stay. Although my daughter (before departure for Vietnam) and my wife were not feeling well during the trip, we still enjoyed everything, the people are friendly and the scenery are beautiful. I and my son also enjoyed the Vietnamese food. We also would like to extend our great appreciation to both tour guides, Mr. tung in Hanoi/ Ninh Binh and Mr. Hoa in SAPA and the drivers, who are all professional and helpful.
If there is opportunity, I would not hesitate to refer your Company to my friends for planning their trip to Vietnam.
By the way, I attach the above photo which were taken during the trip for Mr. Tung and Mr. Hoa.
Thank you and best regards,
Cheo Gek Long – Singpore
Yes, am back safe and sound!
We enjoyed the whole experience through Vietnam and Cambodia, and I'll definitely be passing on your contact info to my friends who are planning to travel to South East Asia. The itinerary, accommodations, drivers and guides that we had were exceptional and very accommodating for changes that we had to make based on the weather (particularly in Siem Reap). The food selections for lunch and dinner were great as well.
We knew it would be a very hectic pace at the outset, as we were trying to cram a lot of sightseeing in a few days - but very well worth it!
Thanks for organizing the trip - I'll be in touch over the next few months. I'm looking at doing 1 trip that covers Thailand & Laos, and another that includes Malaysia and Bali.
Delicia – Canada
Sorry for slow response, we have been very busy with family issues.
Regarding the trip, it was great. Your vehicles & drivers where very good, but your guides made the holiday. Personally for Dianne & myself we came away with very good feelings about Vietnam, believe this was directly due to the guides that went out of there way to help with the little things plus their knowledge & humour was excellent.
We will be visiting Hanoi & Sapa again & look forward to booking through Asia View again. It was very nice to meet you personally at the King Ly hotel, always good to put a face to the emails & bookings.
Thank you again & you can count on good expressions to friends about Asia View.
Good health to you & your family
Dianne & John – Australia
Dear Thu Ha,
Thanks very much for organising the trip for our family. We had a great 3 weeks holiday in Vietnam and Cambodia.
The level of service we received from the tour guides, drivers, restaurants, and hotel accommodation were all fantastic. We could not have asked for any more.
My family and I appreciate all the hard work you had put into our trip. The 22 days went smoothly as per our itinerary.
The cities and places that we had visited were all amazing. We love the beautiful beaches Vung Tau, Nha Trang, Hoi An, Hue and Ha Long bay in Vietnam and the famous temples Angkor Wat & Angkor Thom in Siemreap.
I would like to personally thank you for spending time with my family over dinner and appreciate the several phone call check-ups making sure we're all ok.
I'll no doubt be recommending you and your company to my friends should the consider visiting Vietnam or Cambodia.
Thanks & Regards,
Kuni from Sydney, Australia